Thanks to all... Thanks to all at KeenART Media.. My photos came out brilliantly. You were so accommodating and prompt with my order.
Martin, Port Coquitlam | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | COOL CS Thank you ever so much. Your customer service has truly been outstanding. I used another lab for the past 8 years and was hesitant to make the switch, but I’m very pleased.
Nasim, | replacement frame Good evening. Just wanted to confirm the replacement frame has been received and is perfect. Thank you for the adjustments. It was packed so well and has no issues. Best of luck with the business and thanks for your help.
J, |