SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | WOW Arrived and looks fantastic!
Ana, | appreciate it The postal service did a great job and delivered the package day before they schedule and we were able to present it. I appreciate you cooperation in this matter!!!
Roberto, | a quick note Just wanted to drop you a quick note - the floater frames arrived and they are just perfect!
Thank you so much for re-doing them!
Think you all might have added some extra packaging around them in the box - that seemed to be extra great too as they were really well cushioned.
Thanks again, am really happy - they're the perfect finish to my art!
Benz, Alabama |