received my frames I just wanted to let you know that I have just received my frames, Thursday morning, so that is great. Thank you so much. Everything appears to be in order—sizes, clips, wire. Very nicely packaged too. So thank you again.
Sincerely,
Jennifer, New York | absolute delight We in the world have a tenancy to complain so I thought I would take a minute and highlight my absolute delight with the service I receive from your company. The quality of framing material is excellent and the quality of the completed frames is exceptional. They are delivered on a tight schedule and the packing is the best I have ever had. Cost is fair and I do get quality in each frame. Well done and thank your staff on my behave for their excellent quality of their efforts.
Gerry, | I was a little shocked... I have to say I was a little shocked at how well my canvas print turned out. I have been using another company for the last two years and there is a big difference in how great this one looks that I just had done.
On the negative, I wasnt to crazy about the frame as it doesnt match the print very well. But that was my fault as I choose one with just a guess... (would be good if you had a live preview with the frame choice)
also I wish the price was just a tad cheaper like maybe a coupon for repeat purchases etc. I normally order about 20 prints a year and will definately give you guys another try before I move my business over to you on a regular basis.. (I have found with some companys the quality can very on each order)
Norm Peters, | Response was incredible I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario |